Safety First
Safe driving, without compromise.
Daily vehicle inspections, regular driver training, and strict alcohol and fatigue management. The safety of our passengers is not a feature — it is the foundation of everything we do.
About Us
Rooted in Karuizawa for decades — serving travelers from across Japan and around the world.
Our Story
Matsuba Taxi was founded in the foothills of Mt. Asama, where the air is thin and the seasons arrive with quiet drama. For decades, we have moved the people of Karuizawa — and the travelers who fall in love with it — through these forests, lakes, and historic streets.
We are not a national chain. We are a local taxi company, run by people who live in this town. Many of our drivers have called Karuizawa home for their entire lives. That intimacy with the place is at the heart of how we serve.
For visitors from abroad, we hope to be a calm and welcoming first impression of Japan, and a thoughtful companion throughout your stay.
What We Value
Four principles that have guided us since the company began.
Safety First
Daily vehicle inspections, regular driver training, and strict alcohol and fatigue management. The safety of our passengers is not a feature — it is the foundation of everything we do.
Rooted Locally
Our drivers know which roads are quiet in summer, where the maples turn first in autumn, and which café opens earliest on a snowy morning. Local knowledge is something we cannot teach quickly — and we have it.
Hospitality
Clean vehicles, polished shoes, considered language. We attend to the small details so that your time with us feels effortless. Many of our drivers speak English and are happy to assist international guests.
For the Traveler
Beyond simply driving, we are happy to share recommendations, adjust itineraries on the fly, and help you discover the Karuizawa that doesn't appear in guidebooks. Your trip is yours — we are here to make it gentler.
Company Overview
| Company Name | Matsuba Taxi Co., Ltd. (松葉タクシー有限会社) |
|---|---|
| Representative | Kazuhiko Matsuba |
| Head Office |
Saku Head Office 779-2 Sarukubo, Saku, Nagano 385-0011, Japan TEL +81 267-67-4321 |
| Branches |
|
| Group Company |
Shigeno Matsuba Taxi 977 Shigeno-Otsu, Tomi, Nagano 389-0512 TEL +81 268-62-0422 |
| Fleet | 94 vehicles in total (9 large / 85 standard) — across all branches, as of May 2026. |
Reservations
English support available. We look forward to welcoming you.
+81 267-42-2181Open 24 hours